Account settings
On the Account tab you change your photo, your first and last name and your password. The list of signed-in devices shows each device's city or IP address and its last activity. You can sign out one device or all the others at once.
Two-factor authentication
Add an authenticator app by scanning the QR code and confirming with its 6-digit code, or add a passkey. A passkey can also sign you in without a password.
Organization settings
Only the owner can change the organization's name and country, on the Organization tab. The organization holds the plan, the team and the shared data such as contacts, templates and campaigns.
Team
Invite people by email as Member or Admin. Members work with campaigns, contacts and replies. Admins can also invite and remove people. Only the Owner changes the plan, opens the billing portal and edits the organization's name and country, and ownership cannot be transferred. Starter has 1 seat, Professional 3, Growth 10 and Scale no seat limit, and an open invitation holds a seat. An invitation link works for 7 days. Inviting needs a paid plan.
Support tickets
Open a support ticket from the cabinet and pick a category: Something is not working, Deliverability, Campaigns, Billing and credits, Account and team, A question or Something else. A ticket moves through Open, Waiting for support, Waiting for you, Resolved and Closed, and you reply in its thread. The number of open tickets you can have at once is limited.
API keys
API keys come with the Growth and Scale plans. With a key you can list prospects, find one by email or name, and stop a sequence. A key works only while your plan includes the API. On a plan without it, the keys stop working but are not deleted.